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Professional History
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Professional History

Zylo-Net, Inc
Atlanta, GA
Co-Founder and
Director of IT

04/2001- Present

  • Desktop support to 300+ users.
  • Network and Hardware support to ten plus clients.
  • System design and upgrades to clients.
  • Email support for clients using ArgoMail, Exchange 5.5 Exchange 2000, and Exchange 2003.
  • Spam filter and Anti-virus for mail servers.
  • VPN support.
  • T1, DSL and Cable support.
  • Designed and implemented customer service module software package.

Atlanta, GA
Senior System Engineer
01/2001- 04/2001.

  • Desktop support to 300+ Users.
  • Network support to ten plus clients.
  • Project Management.
  • Last project was with Bank of America Technical Lead for 288 desktops upgraded from Win95 to NT 4.0 workstation. Including all data migration and application installations. Managing a team of 3 for this project.

Surface Exchange
Atlanta, GA
Director of IT/Operations

  • Developed application.
  • Designed and implemented Network/Internet infrastructure.
  • Data integration of supplies and products into web site.
  • Designed and implemented three stage environment (production, Q&A, development)
  • Negotiated co-location contract for production server.
  • Installed and configured two ColdFusion Servers.
  • Maintained 99.9% up time for all three environments.
  • Hardware and software procurement.
  • Designed and implemented software interface between web application and Quickbooks.
  • Implemented Linux Server for version control using CVS.
  • Installed and configured Microsoft’s Internet Information Server on three servers.

Platinum Entertainment
Alpharetta, GA
Chicago, IL
Director of Business Systems
05/1997 – 06/2000

  • Management responsibilities as well as hands on technical responsibilities.
  • Technical environment included 150 users on NT 4.0 and Novell 4.11 running Lawson ERP, EDI, SQL Server and data mining software.
  • Managed 4 IS employees in 2 locations including:
  • SQL Server database administrator who helped develop data mining software in Visual Basic.
  • EDI specialist handling purchase order and billing systems.
  • Lawson ERP implementation specialist including Lawson financials, supply chain, procurement and activities modules.
  • Help Desk Specialist helping support network servers, PCs and all peripherals.
  • Voice and data communications for 150 users in 2 locations including ISDN and T1 capabilities.
  • Oversee the day-to-day operations of the IS department, along with data architecture, capacity management, application development, system integration, data management.
  • Developed and reviewed implementation plans, procedure manuals for the end-user, and maintained direct relationship with contracts, vendors and IS employees.

Southport Computer
Zion, IL
05/1994 - 05/1997

  • Developed cliental, developed hardware and software solutions, identified and documented business procedures.
  • Supported a variety of platforms DOS, Novell 3.x, Novell 4.x, Windows NT 3.5, Windows NT 4.0.
  • Maintained and troubleshot client’s systems.
  • Administrated all office documentation and financials.
  • Extended client base.
  • Designed and implemented tracking system for Micro film. Custom software package
  • Designed and implemented tracking system for pathology specimens. Custom software package.

U.S. Navy
Great Lakes, IL
Gunners Mate First Class (E-6)
07/1978 - 07/1996

  • Held a vast number of job titles and responsibilities including Work Center supervisor, Group Work Center Supervisor, Divisional LPO, and Department LPO.
  • Managing a staff of 5 to 15 over a course of 10 years
  • Trained as an instructor – achieved master training specialist.
  • Managed and supported Novell servers
  • Instructed in excess of 250 students.
  • Trained in electronics, hydraulics, and electrical systems on an engineer’s level.
  • Trained in sales as a Recruiter.
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